Synford LLC respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your personal information.
1. Information We Collect
When you visit or make a purchase through our website, we may collect the following information:
- Name and contact information.
- Billing and shipping addresses.
- Email address and phone number.
- Order details and transaction records.
- Payment-related information processed through third-party payment providers.
- Website usage information, including browser type, device information, and browsing activity.
2. How We Use Your Information
We may use collected information to:
- Process and fulfill customer orders.
- Arrange shipping and delivery.
- Send order confirmations and transaction updates.
- Respond to customer inquiries.
- Process returns, refunds, and exchanges.
- Improve website functionality and customer experience.
- Detect and prevent fraudulent transactions.
- Comply with applicable legal obligations.
3. Payment Security
Payments are handled through third-party payment processors that use appropriate security measures.
Our website does not store complete credit card numbers or CVV security codes.
4. Sharing of Information
We do not sell customers’ personal information.
We may share necessary information with trusted service providers, including payment processors, shipping carriers, website hosting providers, and other service partners when required to operate our business and fulfill orders.
Information may also be disclosed when required by law or to protect our legal rights.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, understand website traffic, and improve the browsing experience.
You may adjust your browser settings to manage or disable cookies. Some website features may not function properly if cookies are disabled.
6. Data Retention
We retain transaction and order-related information for up to seven years after an order is completed, where appropriate for accounting, legal, and business recordkeeping purposes.
Other personal information is retained only for as long as reasonably necessary for the purposes described in this policy or as required by applicable law.
7. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Request information about how your personal information is used.
- Opt out of certain data-sharing practices where applicable.
California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
To submit a privacy-related request, please contact:
8. Children’s Privacy
Our website is not intended to knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to address the issue.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Customers are encouraged to review the privacy policies of third-party services they visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, or legal requirements.
Any updates will be posted on this page.
11. Contact Information
Synford LLC
1703 S Mary St, Eustis, FL 32726
Email: wyattReed@synford.com
Phone: +1 (786) 887-9826